Returns & Exchanges
At Sweet Life Cake Supply, we want to ensure your baking projects are a success. If you are not completely satisfied with your purchase, you may return unused and unopened items within 30 days of delivery.
Return Process
- 1.Check Eligibility
Ensure items are in their original, unopened packaging and were purchased within the last 30 days; please note that food-grade items and custom cake toppers are final sale.
- 2.Contact Support
Email our team at [email protected] with your order number and photos of the items to receive a Return Merchandise Authorization (RMA) number.
- 3.Pack Your Items
Securely pack the items in their original shipping box, clearly marking the RMA number on the outside to prevent processing delays.
- 4.Ship and Refund
Send the package back to our warehouse using your preferred carrier; once inspected, we will issue a refund to your original payment method within 5-7 business days.
